Team TSI has been in the business of regulatory survey analysis since 1991. We have worked with national and regional long-term care providers, individual healthcare facilities, insurance companies and government agencies to help them better understand their risks, predict survey outcomes and monitor performance.

Beginning with the changes to the survey process in 1995, we have gathered every single survey event that has occurred in skilled nursing facilities in the United States. If a surveyor walked into a facility on an unsubstantiated complaint in 2001 and filed information on that visit, we have a record of it. Using that information, we create reports that help our customers look at trends and understand risks. Our proprietary reports drill into survey data unlike anyone else’s. The reports pinpoint which facilities might be at risk for the Special Focus Facility program, which deficiencies might be cited, how to dial into Five Star ratings results, and so much more.

Our focus on our customers and their needs has enabled us to climb to the height of our profession. No two customers are the same, so our team works hard to meet the needs of each customer, with the ability to customize each product to the customer’s specifications. We communicate directly with our customers—in person, via the Internet, or by phone—so our understanding of their needs is instantaneous. This enables us to effectively and efficiently deliver world-class products and services—and that’s why our customers stay with us month after month, year after year.

Our customers say it best. Hear what Debbie Jones, Senior Vice President, Clinical, for Grace Healthcare, says about Team TSI: “In the world of long-term care, time is of the essence. Team TSI provides the information we need about our facilities and residents right at our fingertips. … Team TSI has provided Grace with only the best customer service. They are readily available and willing to assist with any questions or needs a person may have, never hesitating to go the extra mile for their customers. They continually surpass expectations and provide a product far superior to any similar ones in the market. I would most definitely recommend them to anyone in the long-term care industry that recognizes the importance of quality care when every minute counts—and look forward to continuing our relationship with Team TSI for years to come.”

Our executive team is comprised of experts in the fields of technology, data analysis and long-term care. Give us a call at 256-878-2121 or contact us, and we’ll be happy to show you how we can save you and your staff time, energy and money.