Support Makes the Difference

We support your success with a comprehensive team of analysts specially trained to meet the unique needs of long-term care providers. We integrate our support analysts with our clinical and technical specialists to provide a comprehensive support solution.

IntelliLogix™ is intuitive and comprehensive. We continually communicate with each client to make sure that they are getting the value out of our solutions that we know can be achieved. Throughout the process, we offer Subject Matter Experts who can provide industry details and report recommendations, Technical Support that can help you navigate our many services, and Training on reports and industry topics.

Tiffany Bright

Team TSI's Analytics & Support team is always ready to help. We are a great group that truly cares that our clients have everything they need to get the most out of IntelliLogix™. Contact us and we'll do everything we can to make you happy!

- Tiffany Bright
Manager – Analytics & Support Services

Technical Support

Get the Most out of our Solutions

IntelliLogix™ is easy to use and navigate. With our team of support analysts available all day 7 days a week 365 days a year, you are always assured that any challenge you face, we have the team to support you effectively.

Get the Most out of our Solutions
Subject Matter Experts

Expert Level Support

Subject Matter Experts

Our Subject Matter Experts (SMEs)—all expert clinical specialists—have been intimately involved with developing our powerful solution. When you engage support, your analyst can call on the powerful insight they provide. Working hand-in-hand with our onsite development team, you can be assured of that powerful team supporting your needs. We have access to the entire development team, database designers, and the executive team, so no matter what it takes, we'll take care of you.

Client Education

Individualized and Group Training

We are passionate about our solutions. We know the value that you can get out of them and we are dedicated to making sure you maximize your benefit. We host regular training sessions ranging from beginner to expert level which cover our entire platform. Training is an invaluable aspect of any successful data analytics program.

We are also passionate about our industry. Our experts host Industry Webinars on all the latest hot topics. Even if you're not a Team TSI client, join us as we strive to make our industry greater.

Individualized and Group Training

Contact Form

Have a support question? We're here to help!