By Greg Seiple February 20, 2026
CMS Updates State Operations Manual: What Long-Term Care Providers Need to Know

If you've been working in skilled nursing for any length of time, you know that the State Operations Manual is an evolving rulebook. CMS often releases updates that clarify, revise, or—let's be honest—can complicate how we demonstrate compliance. The latest round of changes arrived via QSO-26-03-NH on January 30, 2026, with an effective date of March 30, 2026. These updates to Chapters 5 and 7 of the SOM don't revolutionize the survey process, but they do tighten up several critical areas that directly impact how surveyors conduct investigations and how facilities must respond to deficiencies. If you're responsible for survey readiness, regulatory compliance, or quality assurance, here's what you need to understand.

By Greg Seiple November 03, 2025
TEAM Model for SNFs: A Practical Guide

Starting January 2026, Medicare is testing a new payment approach called TEAM (Transforming Episode Accountability Model) in about 741 hospitals across roughly 188 geographic areas. This five-year test program represents a significant shift in how hospitals and their post-acute care partners will approach surgical patient care.

October 06, 2025
All Three Gold AHCA Quality Award Winners are SHP Clients

The 2025 AHCA/NCAL National Quality Award Program recipients have been announced and we are thrilled to share an unprecedented milestone: For the first time ever, all three Gold – Excellence in Quality Award winners are SHP clients! Among the 182 total award recipients this year, SHP clients demonstrated exceptional commitment to quality care, earning recognition across all award levels. This historic achievement underscores our position as the partner of choice for organizations pursuing excellence in long-term and post-acute care.

By Greg Seiple July 15, 2025
A New Chapter in Nursing Home Ratings: Navigating CMS’s 2025 Changes with SHP

Big changes are coming to the way nursing homes are rated, and if you're part of the industry, it’s vital to prepare now. Starting in July 2025, the Centers for Medicare & Medicaid Services (CMS) is implementing updates to the Five-Star Quality Rating System to make ratings more accurate, transparent, and reflective of current performance. These changes are detailed in the QSO-25-20-NH memorandum, marking a significant shift for skilled nursing facilities (SNFs) across the country. Beyond understanding these updates, facilities must adapt quickly to maintain and improve their ratings—and that’s where Strategic Healthcare Programs (SHP) can help.