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Hospice Analytics, QAPI & CAHPS Software | SHP for Hospice

SHP for Hospice

SHP for Hospice is a web-based data analytics solution that helps your hospice monitor performance in real time while staying compliant with CMS Conditions of Participation. As the trusted analytics partner for more than 2,700 hospices nationwide, SHP helps you automate quality metrics reporting, support QAPI requirements, benchmark performance against peers, and improve CAHPS Hospice scores. AI-powered predictive capabilities help your team identify patterns in visit frequency and patient status — supporting earlier, more proactive care planning before conditions escalate.

SHP supports the HOPE assessment tool with dedicated SFV-based quality measure reporting, enhanced dashboards with trend analysis, a Patient Search Tool for quick data verification, and SHPExpress — your streamlined landing page with one-click access to key resources.

Where SHP makes a difference


Performance Improvement

Know exactly where to focus. SHP surfaces key performance indicators at the case manager and patient level — so you can recognize top performers, build targeted incentive programs, and direct staff education where it moves the needle most.


Automated Data Collection

SHP interfaces with most major hospice software vendors to pull data automatically, eliminating manual entry and keeping your team focused on care instead of administrative work.


Best-in-Industry Benchmarking

Stop waiting on CMS. SHP's database represents nearly half of all CCNs and total surveys in Care Compare CAHPS Hospice data, giving you real-time performance comparisons against regional and national peers the moment you need them.


Centralized Reporting

Every insight your organization needs, in one place. SHP consolidates Hospice Executive Advantage, HQRP, KPIs, CAHPS Hospice, HCI, and HVLDL into a single, easy-to-use solution — so your team spends less time hunting for data and more time acting on it.

Performance Data Analytics for SNFs - IntelloLogix

40+ software vendor partnerships

Automated interfaces with major hospice software vendors provide daily real-time data, allowing for quick and effective decision making.

Real-time, customizable dashboards for a complete picture of your organization's performance

Learn more about the different components of SHP for Hospice

HQRP, HOPE & QAPI

Data analytics & benchmarking

CAHPS® Hospice

Unlimited training and education
on all subscribed products

With a 98% customer retention rate, we know a thing or two about outstanding support.

Being an SHP customer means receiving one-on-one support from your own dedicated Customer Manager to help you maximize your use of our solution.

Our high customer satisfaction is reflected in a Net Promoter Score of 90 or more for the past four years, based on over 20,000 survey ratings and 5,000 comments since 2016.


Net Promoter Score graphic

“With SHP, clinical leadership and MDs have real-time information, which enables them to make timely plan of care changes that improve symptom control and satisfaction.”
- Chief Operating Officer,
Optum Palliative and Hospice Care

Why SHP for Hospice?
Automatic data collection and display Real-time view into performance Largest benchmark database Compliance with CMS requirements Detailed reporting for all measures
Interested in learning more? Hit the button below to schedule a free demo.